Refund policy

Custom Orders – Final Sale

 

• All products are made-to-order and include custom colors, logos, names, or team-specific designs.
• Returns, exchanges, or refunds are not accepted once an order has been placed.
• Please review sizes, quantities, and product details carefully before completing your purchase.

 

Order Issues or Defects

If your order arrives with a manufacturing defect or an error on our part (such as incorrect item or incorrect customization), please contact us within 5 days of delivery.

To help us resolve the issue quickly, include:

• Your order number
• A clear description of the issue
• Photos of the item(s) received

Approved issues will be handled at our discretion, which may include a replacement of the affected item.

Incorrect Size Selection

We are not responsible for incorrect sizing selections made at checkout. Size charts are provided to help ensure proper fit, and we strongly encourage customers to reference them before ordering.

Order Cancellations

Because production begins shortly after the store closes:

• Orders cannot be canceled or modified once submitted.

Questions?

If you have questions before placing your order, please reach out to us at:

📧 bruhllc2022@gmail.com